Is it safe to pay online or over the phone?

We are PCI (Payment Card Industry) compliant – and your card details do not pass through our servers, the connection is direct from your input to the payment processor over a secure encrypted connection.

Your guarantee of security is that we can only have online card payment facilities after passing strict security, policy and process checks by a licensed authority.

However the most common way for people to have their card details used without authorisation is from having a virus on their computer, having a password compromised on another website where they have used the same password elsewhere, or from entering their password into a copy-cat website.

We certainly have anti-virus software on all our computers and servers, and all use password managers to keep passwords, long, unique and secure – and we strongly recommend you do the same!

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